Shipping Policy

Effective Date: July 2026

Welcome to MY VMART. This Shipping Policy explains how we process, dispatch, and deliver physical products purchased from our website.

Order Processing

All orders are processed after successful payment verification.

Processing Time: 1–3 Business Days
Orders placed on weekends or public holidays are processed on the next working day.

Estimated delivery time depends on your location.

Delivery times are estimates and may vary due to weather, courier delays, festivals, or other unforeseen circumstances.

Shipping charges, if applicable, are displayed during checkout before payment.

From time to time, MY VMART may offer free shipping promotions.

After your order is shipped, tracking information will be shared via email or SMS (where applicable).

Customers are responsible for providing accurate shipping information.

MY VMART is not responsible for delays caused by incorrect addresses.

If your package appears damaged:

If the courier is unable to deliver after multiple attempts, the order may be returned to us.

Additional shipping charges may apply for re-dispatch.